• How to get a new password?

    25th September 2018

    If you've forgotten your password, click https://app.peachy.co.uk/forgot-password

  • What happens if I forget my password?

    Don't worry, all you need to do is send a text saying "PASSWORD" to 68899 (text message is free of charge, but your local network rates will be applied) or by clicking the “Forgot Password” option in the “Sign in” section online. You will then be sent a verification link to your email. Please click on the link provided in the email and …
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  • How can I change my mobile number?

    Please give us a call from the new mobile umber on 08000124743 to update your mobile number. If you do not have any credit or an option to call, then you may also send us an email [email protected] and provide a suitable time for us to call you back on the new mobile number to update the details. 

  • I cannot log in. Why?

    For precise information concerning your account, please contact customer support by calling 08000124743 or send an email to [email protected] Our office opening times are Mon-Fri 8 am to 8 pm and Sat-Sun 10 am to 6 pm.

  • I have not received my activation email!

    If you have an active spam filter on your email account it is possible that our message has been incorrectly flagged as spam. Please check your junk mail or spam folder. To prevent this happening in the future, just add [email protected] to your contacts or mark it as a safe address. If you can't find our messages anywhere, then the email address …
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  • How can I change my bank details?

    In order to update your bank details, please log into your Peachy online account and update the information under the My Account area. As an alternative option you may always contact us on 0800 0124 743 or send us an email to [email protected] and we can update the details for you. Please note that if you have an issued loan, …
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